Workplace conflict often begins with poor listening. Active Listening Training helps professionals recognize triggers and navigate disagreements with care. With Unichrone’s certification, participants learn how to de-escalate tense situations by listening with intent. The course focuses on body language, tone control, and emotional regulation. It teaches how to validate feelings while... https://unichrone.com/gr/active-listening-training/acharnes
The Role of Active Listening in Customer Satisfaction
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