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The Role of Active Listening in Customer Satisfaction

certification
Workplace conflict often begins with poor listening. Active Listening Training helps professionals recognize triggers and navigate disagreements with care. With Unichrone’s certification, participants learn how to de-escalate tense situations by listening with intent. The course focuses on body language, tone control, and emotional regulation. It teaches how to validate feelings while... https://unichrone.com/gr/active-listening-training/acharnes
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